![]() We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)ĬD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been openedĪny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We will take care of any problems you have quickly and at no cost to you, as we personally warranty everything we sell.įor more information about our warranty, please call us at (877) 295-9522. ![]() It is important to us that our customers know we will support them after the sale. All of our non-seating or flooring products (other than carpet and vinyl flooring) have a 1 year warranty.If your bimini top arrives with any defects or quality issues, we will pay to return and replace your bimini top immediately. Full replacement on defective bimini tops.All of our carpeting and flooring is marine grade and it is protected by a 3 year warranty, which includes fading and deterioration.We spend extra money on packaging to ensure your new flooring will ship safely, but there is always the chance rough handling or stacking could damage the flooring.We do not need the defective flooring back, and you are never required to pay shipping.We will send replacement flooring to you as soon as you provide us with images.If anything goes wrong, we will send you brand new flooring without hassle or cost to you. Industry leading warranty - Our Woven Vinyl has a 6 year, full replacement warranty.If this happens, just give us a call.ĭeckMate® Woven Vinyl Flooring - 6 Year Warranty We spend extra money on packaging to ensure your new boat seats will ship safely, but there is always the chance rough handling or stacking could damage the upholstery or parts.defective boat seats back, and you are never required to pay shipping.We will send replacement boat seats to you as soon as you provide us with images.We will ask for images of the defects so we can make immediate improvements in our production.If anything goes wrong, we will send you brand new seats without hassle or cost to you. ![]() Industry leading warranty - All of our boat seats have a 6 year, full replacement warranty.There is never any cost to you in the event of damage during shipping. You can expect quick answers and solutions in the rare case that you have a problem. We don't pass you off to some other manufacturer - we warranty all of the boat seats we sell. Warranty claims are always handled quickly. Exceptional products and excellent service are our top priorities! Our success is tied directly to our ability to provide you with superior products, fast shipping, and the best customer service. ✓ 6 year warranty on DeckMate Boat Seats ✓ 6 year warranty on DeckMate Woven Vinyl Flooring ✓ 3 year warranty on all other carpet & flooring ✓ 3 year warranty on bimini tops ✓ 1 year warranty on everything else ![]()
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